Good morning, Ray
3 requests go out today. Nothing needs you unless you want to stop one.
You told us you sometimes invoice before the job is finished, so deposit and progress invoices wait for your confirmation. Change this in Settings.
Echo Score is EarnedEcho’s internal diagnostic index based on the disclosed tests. Its weights are unvalidated internal heuristics. It is not a Google score, an algorithm estimate, a causal analysis, or a forecast of rankings, traffic, leads, or revenue. See the full report.
Your reviews
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Replying is free and entirely within your control. Whether it changes anything on Google is not something we can tell you — Google says local results are mainly based on relevance, distance, and prominence, and we do not control those.
Review protection
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We can't guarantee removal. We identify possible policy violations, organize the evidence, and prepare the request — you submit it through your own Google account, and Google makes the final decision. What we promise instead: when a case has no realistic chance, we say so, and help you answer it well.
Activity
Every request we sent, and what happened next.
Customers
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Only people you actually did work for. Purchased or scraped lists are spam — they get your number blocked and your domain flagged, and they are against the terms here. Texts need the consent box above — without it, we send by email only. That is not us being difficult: an unconsented text is a $500-per-message lawsuit in the US, and the defendant is you, not us.
Same rule as above: your own customers only. We spread sends over the morning so it never looks like a blast.
| Customer | Invoice | Status | Last event |
|---|
One customer, one ask, ever — plus at most one follow-up. "Stop asking" is permanent and takes effect immediately. We never see who wrote which review, so no review is ever attributed to a customer here. Texts go out only after your business number finishes US carrier registration — see Settings → Channels.
Visibility
Measured with the same grid points and the same questions each time, so the numbers are comparable. Observed changes, not proven causes.
Rankings vary by search location, time, device, and context. A one-position move within a month is noise, not a trend.
Word counts are simple repetition counts from their recent public reviews, not sentiment analysis. We compare only what we measured on both sides. What we can't see: how often they ask, or what they spend.
Point-in-time check, the same questions each month. AI answers vary between runs — a snapshot, not a ranking or a guarantee.
Echo Score is EarnedEcho's internal diagnostic index based on the disclosed tests. Its weights are unvalidated internal heuristics. It is not a Google score, an algorithm estimate, a causal analysis, or a forecast of rankings, traffic, leads, or revenue.
Setup
One line in QuickBooks. About two minutes, once.
This address is yours alone — the tag in it is what matches invoices to your account, so it works even if your QuickBooks reply address is someone else in the office.
invoices@earnedecho.com
In QuickBooks Online, open Settings → Account and settings → Sales → Messages, turn on Email me a copy, and put the address above in the Bcc field. Save.
We only read invoice emails. Anything else that reaches that address is discarded without being opened.
Do you ever email a QuickBooks invoice before the job is fully complete?
Include deposits, progress or partial invoices, materials invoices, and invoices sent before the final walkthrough.
Email one invoice to yourself with the BCC in place. When we see it, this page turns green and we will show you exactly what we read from it.
Settings
Sending rules, tone, and your plan.
In Google Maps: your business profile → "Ask for reviews" → copy the link. Requests are held until this is filled in.
The follow-up is skipped automatically if the customer clicked, unsubscribed, bounced, or you cancelled.
No incentive, no discount, no mention of star ratings. Those are not options here, and they will not be. See both emails.
Customers with a mobile number get a text; everyone else gets the email. Same rules on both: one ask, one follow-up, stop is permanent. Reply STOP always works.
We will email you a week before the first charge. If you do nothing, nothing is taken — there is no card to take it from. Cancel any time and the account stays usable until the period you paid for runs out.
Receipts will appear here after the first charge. Every one of them will be downloadable.
Remove the BCC address from QuickBooks and nothing further reaches us. To delete your account and everything in it, write to hello@earnedecho.com and we will confirm when it is done.